Shipping Policy

At Flush Bathroom Interiors, we strive to ensure your order is delivered safely and efficiently.

Order Processing

• Orders are processed once full payment has been received.
• In-stock items are typically dispatched within 1–3 business days.
• Special order or imported items will be dispatched once they have been received into our warehouse. Estimated lead times will be communicated at the time of purchase.

Delivery

• We deliver throughout South Africa using trusted courier and freight partners.
• Delivery times are estimates only and may vary depending on your location and factors beyond our control.
• Large, heavy, or fragile items may require specialised transport and additional delivery charges.

Shipping Costs

Shipping charges are calculated based on the size, weight, value, and destination of your order. Any applicable delivery costs will be confirmed before your order is dispatched.

Receiving Your Order

Please inspect your order upon delivery. If any items are damaged, incorrect, or missing, you must notify Flush Bathroom Interiors within 24 hours of delivery and provide photographs where possible.

Risk and Ownership

Risk in the goods passes to the customer once the order has been delivered and accepted. Ownership of the goods remains with Flush Bathroom Interiors until payment has been received in full.

Delivery Delays

While every effort is made to deliver orders within the estimated timeframe, Flush Bathroom Interiors cannot be held responsible for delays caused by courier services, adverse weather, public holidays, industrial action, or other circumstances beyond our reasonable control.

International Shipping

International shipping can be arranged on request. Any applicable customs duties, taxes, and import fees are the responsibility of the customer unless otherwise agreed in writing.