Frequently Asked Questions
Bathrooms are often more complex than they appear, and you will need help to make the right decisions throughout your project.
Flush Bathrooms is a Cape Town – based specialist bathroom retailer offering technical and practical support that most standard retailers don’t provide.
Our Paarden Eiland showroom stocks toilets, taps or mixers, shower roses, built in and freestanding baths, and all types of basins in the medium-to-upmarket range.
Our in-house sales and technical team support the designer and installing plumber directly by reviewing the specifications and flagging installation incompatibility issues upfront before they become costly mistakes. An incorrect plumbing part once installed becomes obsolete, and cannot be re-used.
Flush don’t plumb bathrooms; we make sure the plumber is given all the info as early as possible so he can do his job is well. Information and advice on bathroom and plumbing products is especially valuable for architects, interior architects or interior designers, and builders who have plumbers working on their projects. While they focus on look product mismatches and installation errors that are expensive to fix after the fact, can be avoided.
Our team understands not only how products look, but also how they perform, install, and function in real-world applications.
Flush bathrooms in Paarden Eiland, Cape Town, can help you with practical plumbing expertise:
Examples of common questions are: Identifying which concealed rough part works with which finish part.
Is a tap compatible with my house?
What shower rose is water saving and which one is not.
Will I be able to install a concealed cistern in my house ?
Can I install a freestanding bath in an apartment.
Do colour taps tarnish.
With 25 years of and a commitment to staff training. Flush staff are ready to answer and advise you on your issues.
Flush bathrooms is proud to be able to combine their technical bathroom product knowledge with practical plumbing experience to guide their customers.
Selecting bathroom products involves much more than choosing a tap or basin style. Specialist advice is helpful because bathroom products that look identical on a showroom floor can behave very differently. The wrong choice could mean a mixer that doesn’t match your water pressure, a basin that doesn’t fit your waste configuration, or a shower system that fails within a year instead of lasting for decades.
Flush Bathrooms’ sales and technical team advise on compatibility, installation requirements, water pressure ratings, water saving abilities and tapware or sanware durability against your functionality needs and setup, before you buy.
Ideally you do not want the plumber installing expensive bathroom furniture to be the one discovering a mismatch on-site, where some components could even become obsolete.
There is both time and financial value in planning and checking beforehand. Fixes are frustrating and expensive. Flush bathroom have worked hard to become the bathroom experts, understanding their products and the installation process which all plays a role in achieving a successful outcome.
Yes. Every bathroom project involves numerous decisions regarding layout planning, plumbing configuration, sanitaryware selection, tapware compatibility, waterproofing, and installation sequencing.
Small mistakes can be costly and difficult to rectify, in any one of these areas, is also potentially expensive to fix once construction is underway and the tiling and waterproofing are done.
Example: A toilet or basin ordered to the wrong dimensions, or a mixer that doesn’t match the plumbing already roughed in, can mean ripping out finished work to correct it.
Flush Bathrooms’ sales and technical team try their best to check these details against your plans before the plumber installs, which is why the more complex a bathroom project is, the more it benefits from specialist input rather than a spontaneous purchase.
Flush Bathrooms invest in continuous staff training on the latest products, technologies, trends, and plumbing installation best practices.
The sales team completes regular structured product and technical training that covers tapware brand differences and peculiarities, sanitaryware material pro’s and cons, component compatibility, and plumbing installation requirements rather than selling showroom features.
e.g. Dornbracht products operate slightly differently, so do thermostatic mixers and all new bathroom innovations.
Staff will experience factory visits to locally made manufacturers to see exactly how products are made. This means the person helping you choose a mixer or basin can also tell you whether it will suit your existing plumbing, water pressure, and installation setup.
Eg. There are various options of concealed cisterns.
Continuous training enables staff to provide informed and practical sanitaryware recommendations and the same checks that the technical team does before installation.
Yes. Flush Bathrooms’ technical team has extensive technical knowledge and advises on plumbing compatibility, rough-in measurements, water pressure requirements, and installation fit for every product we sell on line. Product knowledge along with practical plumbing experience helps you and your plumber avoid mismatches before the installation begins.
Flush Bathrooms technical staff don’t carry out plumbing or installation work. Our role is to make sure the products specified are technically correct for your setup, so the plumber installing them has accurate information from the start. This is particularly useful for architects and designers who are specifying products before a plumber is on site, and for plumbers who want to confirm compatibility before they install.
Now clients can select products that are both aesthetically pleasing and technically suitable for their project.
The Flush Bathrooms management team regularly attends international bathroom and design trade shows to stay informed, and track global bathroom trends; new and innovative sanitaryware product developments; emerging technologies; fresh bathroom materials; and new plumbing installation protocols well before they reach the South African market.
International Trade shows attended include ISH Frankfurt, Salone del Mobile, this means the products in our showroom and the technical advice our team gives are informed by what’s current internationally, and not just what’s already established locally.
Global knowledge matters when you’re specifying products for a project that needs to last for multiple decades.
Absolutely. By having a technical team check product specifications, and on-line orders for compatibility. Asking relevant questions about installation setup before you conclude the shopping process helps to catch and correct issues
Example: Buying a mixer that doesn’t match your existing water pressure or flow rate.
or buying a basin or toilet ordered that is to the wrong dimensions for the space.
or waste and rough-in configurations that don’t align with the fitting selected.
These are common reasons a bathroom installation gets delayed or requires re-work after the tiling and waterproofing are already done. Catching issues at the specification stage, before your plumber starts installing — is far cheaper than fixing them mid-project.
By providing expert advice during the purchase process, Flush bathrooms help clients avoid common specification, compatibility, and installation errors that lead to unnecessary costs and delays.
No. While Flush Bathrooms is known for medium-to-upmarket and luxury bathroom brands, our knowledge and technical advice applies to renovation and new-build bathroom, kitchen and laundry projects of any size. A single bathroom upgrade gets the same compatibility and installation checks as a new-build project or property development. We work with homeowners, architects, designers, and plumbers across projects of varying size, scope and complexity, and the bathroom products we sell range across toilets, taps, mixers, shower roses, baths, and basins to suit different budgets within that medium-to-upmarket positioning
Confidence. Our goal is to simplify the decision-making process, reduce your risk, ensure you select the right products for your project and achieve the look, performance, and quality you expect.
Flush Bathrooms’ technical checks, product guarantees, and flexible storage all work together to assist you protect your bathroom or kitchen project from costly mistakes, damage and delays. We verify the compatibility and installation fit before product arrives on site. Flush bathroom stocks carefully curated brands of tapware and sanware. Some products have a lifetime warranty, others a fantastic warranty that will give you cover after installation. This bathroom furniture retailer will allow you to store paid stock – free of charge for up to 3 months which can be useful when a project’s construction timeline runs behind the procurement timeline, or when phased deliveries suit the build schedule better than one large delivery. Together, this means you can specify and order early without the risk, cost, or space burden of holding stock yourself for the whole build.
Property developers choose Flush bathrooms for a few reasons. Firstly they want to establish a higher price for their development, by installing a reputable bathroom brand with excellent warrantees. Secondly, they are safer because the sanitaryware is checked by bathroom professionals with over 25 years of experience. Lastly Flush chooses to sell products that it can stand by, so problem-solving is less frequent and quality is guaranteed.
